Shipping and Refund Policy

Shipping Policy

Flat Rate Shipping Worldwide

To ensure a simple and transparent shopping experience, we offer fixed flat-rate shipping regardless of the number of items in your cart. Whether you purchase a single keychain or a full set of map boards and gaiters, your shipping cost will not increase. The more you bundle, the more you save on shipping!

1. For USA Customers

  • Rate: USD 25.00 (Flat Rate)

  • Carrier: Yamato / UPS (Express)

  • Customs & De Minimis: Due to recent changes in De Minimis (customs) regulations, we have discontinued low-cost shipping methods to the USA to ensure secure and compliant delivery. We now use reliable express carriers for all US orders.

  • Duty-Free: Most orders under USD 800 are generally exempt from import duties. This is a great opportunity to bundle multiple items without extra tax concerns.

2. For Rest of the World

We offer two options via Japan Post for all other international destinations:

  • Standard Tracked (Economy): USD 6.00 (Flat Rate)

    • Affordable shipping with tracking included. Best for smaller items.

  • Priority Express (EMS): USD 21.00 (Flat Rate)

    • Faster delivery with full insurance and tracking.

3. Maximize Your Value

Since our shipping rates are fixed up to 2kg, we highly recommend adding extra items (like our keychains or gaiters) to your order. You can maximize the value of the flat-rate fee by "filling up" your package at no additional delivery cost.

4. Important Information

  • Processing Time: Orders are typically processed within [2-3] business days.

  • Customs Duties: For countries outside the USA, customers are responsible for any import taxes or customs fees required by their local government.

  • Weight Limit: In the rare event an order exceeds 2kg, we may contact you for a custom shipping quote.

Refund Policy

[In case of customer convenience]
We do not accept returns or exchanges of products or refunds for orders due to customer convenience.


[In case of damaged or defective products]
We take every precaution to ensure the quality of our products, but if the product you receive is damaged or different from the product you ordered, we will exchange it for another product at our expense.
Please contact us within 7 days of receiving the product with details and photos attached via the inquiry form on this page, info@katana-adventure.com.