Shipping and Refund Policy

[In case of customer convenience]

We do not accept returns or exchanges of products or refunds for orders due to customer convenience.

[In case of damaged or defective products]

We take every precaution to ensure the quality of our products, but if the product you receive is damaged or different from the product you ordered, we will exchange it for another product at our expense.

Please contact us within 7 days of receiving the product with details and photos attached via the inquiry form on this page, info@katana-adventure.com.